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Hey there! We’re experiencing a high volume of emails at this time and our response times are slower than usual. In the meantime, we’ve put together a list of common questions to help. We appreciate your patience.

  1. Chatbot Testing
  2. Fans & Buyers

  1. Chatbot Testing
  2. Fans & Buyers

Fans & Buyers

All articles for buying and enjoying music on Bandcamp

Merch from artists and labels

  • Why can’t I buy the physical version of this release?

Fan app and streaming

  • Can I manually cache my purchases in the app?
  • Can I download my purchases directly from the app?
  • App troubleshooting
  • Can I create a playlist?

Fan accounts

  • Can I unlink a payment email from my Fan account?

Downloading music

  • Can I download files directly to my device and listen to my collection with another app?
  • Can I download directly to my iOS device?

Digital purchases

  • Can I use the music that I bought in my YouTube video/commercial/podcast?
  • Are downloads from Bandcamp free of DRM (digital rights management) software?
  • Can I re-download my purchases?

Buying and paying

  • Can I see prices in my currency and check shipping costs?
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